Announcement

Collapse
No announcement yet.

Can't install network printer

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    [PRINTER] Can't install network printer

    Printer utility doesn’t work. After going through all the steps, locating the networked printer, finding the driver, installing it, and hitting [finish], the utility shows NO PRINTER. However, in Dolphin, the printer shows up under [Network].
    Play by Play:
    Add a new printer - add printer
    Discovered Network Printers
    – Brother HL-L2325DW
    ---- connections : IPP network printer via DNS-SD
    – Pick a driver : _Brother , driverless, cup-filters 1.28.8
    – Describe Printer __
    [Finish]
    MSG: No printers have been configured or discovered.
    “+Click here to add a new printer

    #2
    What Kubuntu release are you using?

    https://support.brother.com/g/b/faqe...aq00100729_000
    Please Read Me
    Be not the first by whom the new are tried, Nor yet the last to lay the old aside. - Alexander Pope, An Essay on Criticism, 1711

    Comment


      #3
      For network printers, since about 18.04 with Kubuntu one does not normally install anything, not printer nor driver; printers are discovered. I've found it difficult to stop this happening.

      On 16.04 I bought a new Brother printer and installing it was a mission, eventually I found an installer on the Singapore Brother web site that worked. I had to do a reinstall of Kubuntu 18.04 after motherboard problems corrupted the file system, and in the forest of reinstalling software I forgot about the printer. A couple of weeks later I printed something out, then it occurred to me that I hadn't done any of that installer stuff. I tried to redo it, but that got me two printers configured. I did a clean reinstall of 20.04 (to clear out lots of mucking around) and didn't bother, it just works.

      So, is the printer connected to the same local network (on the same subnet, whatever that means), and on, when you boot Kubuntu?
      Regards, John Little

      Comment


        #4
        Originally posted by oshunluvr View Post
        What Kubuntu release are you using?

        https://support.brother.com/g/b/faqe...aq00100729_000
        Kubuntu release 21.04.
        In the Brother page, it did not refer to wifi connections - only USB. Does this mean that one must first use the USB method and THEN wifi will work?
        Last edited by jetgraphics; Jan 07, 2022, 06:50 PM.

        Comment


          #5
          Originally posted by jlittle View Post
          For network printers, since about 18.04 with Kubuntu one does not normally install anything, not printer nor driver; printers are discovered. I've found it difficult to stop this happening.

          On 16.04 I bought a new Brother printer and installing it was a mission, eventually I found an installer on the Singapore Brother web site that worked. I had to do a reinstall of Kubuntu 18.04 after motherboard problems corrupted the file system, and in the forest of reinstalling software I forgot about the printer. A couple of weeks later I printed something out, then it occurred to me that I hadn't done any of that installer stuff. I tried to redo it, but that got me two printers configured. I did a clean reinstall of 20.04 (to clear out lots of mucking around) and didn't bother, it just works.

          So, is the printer connected to the same local network (on the same subnet, whatever that means), and on, when you boot Kubuntu?
          Yes, the printer is on the same local network, wireless mode.
          As stated in the original post, I went through the steps to "find" the printer, and its driver, and afterwards [FINISH].
          KUBUNTU DID NOT INSTALL IT.

          Comment


            #6
            – Pick a driver : _Brother , driverless, cup-filters 1.28.8
            I know this doesn't clear things up, but as a wireless printer, there are no drivers to install --hence the 'driverless' label.
            Something else may be the issue here.

            But probably this particular printer is seen on the network, but doesn't follow the standard wifi printing protocols, or something along those lines.

            You might try selecting a specific driver, and selecting a model that is very close to your model number, and see if that works. It *may* be easier just to grab something directly from brother.

            https://support.brother.com/g/b/faqe...aq00100556_000

            You will need to get the ip address for the printer for wireless setup.
            Your personal search bot

            Comment


              #7
              UPDATE:
              System Settings / Printer : NO printers have been configured or discovered.
              -but-
              System Profiler & Benchmark shows the Brother printer.
              . . .
              IN LibreWriter, printer shows up, but cannot print.
              “Printer will not start”
              . . .
              (Side issue : LibreWriter will not load files from LAN, but DOLPHIN will initiate opening LibreWriter, when the remote file is selected.) Sigh of Newbeeness.

              Comment


                #8
                Originally posted by claydoh View Post
                You will need to get the ip address for the printer for wireless setup.
                I have the ip address. Just have no clue as to how to enter it.
                [] Select Printer to Add: Brother HL-L2325
                CONNECTION :[.....................]
                http://hostname:631/ipp <<shows up
                WHAT is "Hostname"? Is that the IP ?

                Comment


                  #9
                  Originally posted by jetgraphics View Post

                  Yes, the printer is on the same local network, wireless mode.
                  As stated in the original post, I went through the steps to "find" the printer, and its driver, and afterwards [FINISH].
                  KUBUNTU DID NOT INSTALL IT.
                  I'm sorry I provoked frustration, but I was suggesting that if the printer is on the network properly there are no 'steps to "find" the printer'; performing any steps at all may not help.

                  A way to simplify networking issues is to fix the IPv4 address of the printer using its MAC address, in the router (they vary where in the settings you do that, mine calls it "Lan - Static DHCP").

                  In any case, pinging the printer in a konsole is a good idea. And, accessing the printer status via http in a browser might shed light.
                  Regards, John Little

                  Comment


                    #10
                    Originally posted by jlittle View Post

                    I'm sorry I provoked frustration, but I was suggesting that if the printer is on the network properly there are no 'steps to "find" the printer'; performing any steps at all may not help.

                    A way to simplify networking issues is to fix the IPv4 address of the printer using its MAC address, in the router (they vary where in the settings you do that, mine calls it "Lan - Static DHCP").

                    In any case, pinging the printer in a konsole is a good idea. And, accessing the printer status via http in a browser might shed light.
                    Cannot print to Brother HL-L2325DW
                    . . . . HardInfo 0.6 System information shows Printer discovered & added
                    . . . . System Settings / Printers : “no printers have been configured or discovered”
                    . . . . LibreOffice shows the printer, but cannot print to it. [Printer won’t start]

                    [head thump]

                    Comment


                      #11
                      Seems like there's several comments in the first answer here that might lead to a solution: https://askubuntu.com/questions/5465...2340dw-printer
                      Please Read Me
                      Be not the first by whom the new are tried, Nor yet the last to lay the old aside. - Alexander Pope, An Essay on Criticism, 1711

                      Comment


                        #12
                        Originally posted by oshunluvr View Post
                        Seems like there's several comments in the first answer here that might lead to a solution: https://askubuntu.com/questions/5465...2340dw-printer
                        Thank you.
                        Tried https://askubuntu.com/questions/5465...2340dw-printer
                        Linked to brother page: https://support.brother.com/g/b/down...ng=4&type3=625
                        Followed instructions.
                        Printer now appears in SYSTEM SETTINGS.
                        BUT attempting to print a TEST PAGE, error msg "Unable to locate printer "BRWDCE......"

                        Did a PING test. Printer responds.
                        What more can I do?

                        NOTE : I did try connecting the printer via USB cable, and it did function correctly. Did a test print from LibreOffice Writer.
                        Last edited by jetgraphics; Jan 11, 2022, 06:35 PM.

                        Comment


                          #13
                          Despite the installation of the driver and it showing up in devices, still cannot print.

                          [ERROR] UNABLE TO LOCATE PRINTER
                          - - - from LibreOffice Writer, Kate, etc.

                          Comment

                          Working...
                          X