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    [KDE] 15.04 Doesn't mount USB harddrive

    I have two harddrives, both worked with 14.04 and windows 7. One is 1TB, the other 2TB. Have run "chkdsk -f" on them under windows. Attempting to connect to 15.04, devices show up in Device Notifier and appear on the left side of Dolphin. However do not open.

    After plugging in 2TB usb harddrive:

    bmaring@bmaring-Vostro-3555:~$ lsusb
    Bus 009 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 006 Device 003: ID 0bda:0138 Realtek Semiconductor Corp. RTS5138 Card Reader Controller
    Bus 006 Device 002: ID 1bcf:2809 Sunplus Innovation Technology Inc.
    Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 005 Device 007: ID 1ca1:18a9 Symwave
    Bus 005 Device 006: ID 0bda:0301 Realtek Semiconductor Corp.
    Bus 005 Device 005: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
    Bus 005 Device 004: ID 2109:3431
    Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 007 Device 003: ID 138a:0011 Validity Sensors, Inc. VFS5011 Fingerprint Reader
    Bus 007 Device 004: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth
    Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 004: ID 046d:c30a Logitech, Inc. iTouch Composite
    Bus 001 Device 003: ID 046d:c063 Logitech, Inc. DELL Laser Mouse
    Bus 001 Device 005: ID 046d:0a04 Logitech, Inc. V20 portable speakers (USB powered)
    Bus 001 Device 002: ID 2001:f103 D-Link Corp. DUB-H7 7-port USB 2.0 hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub



    In syslog:

    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2371.738238] usb-storage 5-1.3:1.0: USB Mass Storage device detected
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2371.738754] scsi host7: usb-storage 5-1.3:1.0
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2371.812559] usb 5-1.4: new high-speed USB device number 7 using ehci-pci
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2371.955025] usb 5-1.4: New USB device found, idVendor=1ca1, idProduct=18a9
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2371.955038] usb 5-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2371.955045] usb 5-1.4: Product: USB SATA Bridge
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2371.955050] usb 5-1.4: Manufacturer: SYMWAVE
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2371.955055] usb 5-1.4: SerialNumber: 3559443235524341
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2371.963656] scsi host8: uas
    07/25/15 09:27:48 AM bmaring-Vostro-3555 mtp-probe checking bus 5, device 7: "/sys/devices/pci0000:00/0000:00:12.2/usb5/5-1/5-1.4"
    07/25/15 09:27:48 AM bmaring-Vostro-3555 mtp-probe checking bus 5, device 6: "/sys/devices/pci0000:00/0000:00:12.2/usb5/5-1/5-1.3"
    07/25/15 09:27:48 AM bmaring-Vostro-3555 mtp-probe bus: 5, device: 6 was not an MTP device
    07/25/15 09:27:48 AM bmaring-Vostro-3555 mtp-probe bus: 5, device: 7 was not an MTP device
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2372.167055] scsi 8:0:0:0: Direct-Access SYMWAVE ST2000DL003-9VT1 CC32 PQ: 0 ANSI: 4
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2372.170241] sd 8:0:0:0: Attached scsi generic sg3 type 0
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2372.171067] sd 8:0:0:0: [sdc] 3907024896 512-byte logical blocks: (2.00 TB/1.81 TiB)
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2372.171469] sd 8:0:0:0: [sdc] Write Protect is off
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2372.171485] sd 8:0:0:0: [sdc] Mode Sense: 67 00 10 08
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2372.171927] sd 8:0:0:0: [sdc] No Caching mode page found
    07/25/15 09:27:48 AM bmaring-Vostro-3555 kernel [ 2372.171935] sd 8:0:0:0: [sdc] Assuming drive cache: write through
    07/25/15 09:27:49 AM bmaring-Vostro-3555 kernel [ 2372.205579] sdc: sdc1
    07/25/15 09:27:49 AM bmaring-Vostro-3555 kernel [ 2372.208513] sd 8:0:0:0: [sdc] Attached SCSI disk
    07/25/15 09:27:49 AM bmaring-Vostro-3555 kernel [ 2372.259318] usb 5-1.4: stat urb: no pending cmd for uas-tag 0
    07/25/15 09:27:49 AM bmaring-Vostro-3555 kernel [ 2372.745381] scsi 7:0:0:0: Direct-Access Generic- USB3.0 CRW -0 1.00 PQ: 0 ANSI: 0 CCS
    07/25/15 09:27:49 AM bmaring-Vostro-3555 kernel [ 2372.752177] scsi 7:0:0:1: Direct-Access Generic- USB3.0 CRW -1 1.00 PQ: 0 ANSI: 0 CCS
    07/25/15 09:27:49 AM bmaring-Vostro-3555 kernel [ 2372.753307] sd 7:0:0:0: Attached scsi generic sg4 type 0
    07/25/15 09:27:49 AM bmaring-Vostro-3555 kernel [ 2372.754148] sd 7:0:0:1: Attached scsi generic sg5 type 0
    07/25/15 09:27:49 AM bmaring-Vostro-3555 systemd-udevd[302] error: /dev/sdd: No medium found
    07/25/15 09:27:49 AM bmaring-Vostro-3555 systemd-udevd[302] error: /dev/sde: No medium found
    07/25/15 09:27:49 AM bmaring-Vostro-3555 kernel [ 2372.795966] sd 7:0:0:0: [sdd] Attached SCSI removable disk
    07/25/15 09:27:49 AM bmaring-Vostro-3555 kernel [ 2372.798114] sd 7:0:0:1: [sde] Attached SCSI removable disk
    07/25/15 09:27:49 AM bmaring-Vostro-3555 systemd-udevd[302] error: /dev/sdd: No medium found
    07/25/15 09:27:49 AM bmaring-Vostro-3555 systemd-udevd[302] error: /dev/sde: No medium found
    07/25/15 09:28:00 AM bmaring-Vostro-3555 systemd-udevd[302] error: /dev/sdb: No medium found
    07/25/15 09:28:00 AM bmaring-Vostro-3555 systemd-udevd[302] message repeated 2 times: [ error: /dev/sdb: No medium found]
    07/25/15 09:28:19 AM bmaring-Vostro-3555 kernel [ 2402.749575] sd 8:0:0:0: [sdc] uas_eh_abort_handler 0 uas-tag 1 inflight: CMD
    07/25/15 09:28:19 AM bmaring-Vostro-3555 kernel [ 2402.749589] sd 8:0:0:0: [sdc] CDB:
    07/25/15 09:28:19 AM bmaring-Vostro-3555 kernel [ 2402.749595] Read(10): 28 00 e8 e0 77 f8 00 00 08 00
    07/25/15 09:28:19 AM bmaring-Vostro-3555 kernel [ 2402.749716] scsi host8: uas_eh_bus_reset_handler start
    07/25/15 09:28:19 AM bmaring-Vostro-3555 kernel [ 2402.821892] usb 5-1.4: reset high-speed USB device number 7 using ehci-pci
    07/25/15 09:28:19 AM bmaring-Vostro-3555 kernel [ 2402.967622] scsi host8: uas_eh_bus_reset_handler success
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2433.798911] sd 8:0:0:0: [sdc] uas_eh_abort_handler 0 uas-tag 2 inflight: CMD
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2433.798925] sd 8:0:0:0: [sdc] CDB:
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2433.798932] Read(10): 28 00 00 00 00 20 00 00 18 00
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2433.798959] sd 8:0:0:0: [sdc] uas_eh_abort_handler 0 uas-tag 3 inflight: CMD
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2433.798965] sd 8:0:0:0: [sdc] CDB:
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2433.798968] Read(10): 28 00 00 00 00 40 00 00 38 00
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2433.798989] sd 8:0:0:0: [sdc] uas_eh_abort_handler 0 uas-tag 4 inflight: CMD
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2433.798994] sd 8:0:0:0: [sdc] CDB:
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2433.798996] Read(10): 28 00 00 00 00 80 00 01 80 00
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2433.799076] scsi host8: uas_eh_bus_reset_handler start
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2433.871267] usb 5-1.4: reset high-speed USB device number 7 using ehci-pci
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2434.016966] scsi host8: uas_eh_bus_reset_handler success
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2434.019311] sd 8:0:0:0: [sdc] unexpected response iu 10 uas-tag 3 inflight: CMD
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2434.019320] sd 8:0:0:0: [sdc] CDB:
    07/25/15 09:28:50 AM bmaring-Vostro-3555 kernel [ 2434.019326] Read(10): 28 00 00 00 00 80 00 01 80 00
    07/25/15 09:28:51 AM bmaring-Vostro-3555 kernel [ 2434.310115] usb 5-1.4: stat urb: no pending cmd for uas-tag 0



    Drive appears to be there in Dolphin, however, when attempting to view:

    An error occurred while accessing 'ExtDrive', the system responded: An unspecified error has occurred: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken

    #2
    Those a LARGE drives, and USB Bus speeds are slower than internally connected HDDs. You just need to wait until the indexing on those drives is completed.
    Using Kubuntu Linux since March 23, 2007
    "It is a capital mistake to theorize before one has data." - Sherlock Holmes

    Comment


      #3
      Originally posted by Snowhog View Post
      Those a LARGE drives, and USB Bus speeds are slower than internally connected HDDs. You just need to wait until the indexing on those drives is completed.
      I suspected that, so I let it try to connect over night. No help. I always wait for thee activity light on the drive to go out. By the way, thumb drives do connect with no problems.

      Comment


        #4
        Those errors seem related to UAS support. Could be a kernel issue, which might explain why it works under 14.04.

        I wonder if you tried a vanilla kernel or a different kernel version if you'd get different results.

        Another option I've read about is to prevent the Seagate from using the UAS module. To do that:

        First, create a file named/etc/modprobe.d/ignore_uas.conf containing the following*:

        Code:
        options usb-storage quirks=Vendor_ID:Product_ID:u
        *(substitute your actual Vendor_ID and Product_ID obtained from lsusb).

        Next, regenerate your initial ramdisk:

        Code:
        sudo update-initramfs -u -v -k `uname -r`
        Then reboot. Although this is not a solution to broken uas, at least it may let you use your drive as before.

        **DISCLAIMER** I have not attempted this as I don't have this problem. To reverse this change, delete /etc/modprobe.d/ignore_uas.conf and re-run the update-initramfs command and reboot.

        Please Read Me

        Comment


          #5
          You didn't state, and I don't want to imply, so I'll ask: Is 15.04 installed on the same PC that 14.04 is/was on? Do the USB HDDs receive power separately; have a power cord; or through the USB connector? If the latter, then the USB HDDs are (almost certainly) USB 3.0 (data and power) and would have to be connected to a USB 3.0 port.
          Using Kubuntu Linux since March 23, 2007
          "It is a capital mistake to theorize before one has data." - Sherlock Holmes

          Comment


            #6
            Originally posted by oshunluvr View Post
            Those errors seem related to UAS support. Could be a kernel issue, which might explain why it works under 14.04.

            I wonder if you tried a vanilla kernel or a different kernel version if you'd get different results.

            Another option I've read about is to prevent the Seagate from using the UAS module. To do that:

            First, create a file named/etc/modprobe.d/ignore_uas.conf containing the following*:

            Code:
            options usb-storage quirks=Vendor_ID:Product_ID:u
            *(substitute your actual Vendor_ID and Product_ID obtained from lsusb).

            Next, regenerate your initial ramdisk:

            Code:
            sudo update-initramfs -u -v -k `uname -r`
            Then reboot. Although this is not a solution to broken uas, at least it may let you use your drive as before.

            **DISCLAIMER** I have not attempted this as I don't have this problem. To reverse this change, delete /etc/modprobe.d/ignore_uas.conf and re-run the update-initramfs command and reboot.

            I reformatted the drive and it still wouldn't mount. Something it didn't like about the ntfs specification. I bought a new harddrive the works fine. I will use the old drive on windows.

            Thanks for attention. I will save this in case I come down this road again.

            Comment

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