cups does not detect my hp 5510 usb printer

[looksalota]

previous thread "usb support" did not help.
I know this is the 11.1o forum, but when i went to 11.04 it shows 300+ threads (software) but when I go into software it only shows 2 threads.
I am now running the live kubuntu 11.04 to have cups 1.4.6 that appeared to recognize hp usb printers. I installed hplip-3.12.2.
When I try to install a new printer, I select "hp printer (hplip), then when the add printer screen appears it contains "hp" in the connection box.
I printed the status report and entered the URL listed (http://0.0.0.0), set the name (hp_5510), select the driver, then add the printer. Now I click on the printer tab then clic the queue name then clic on maintenance and finally print test page. The print job shows in the jobs tab as processing, and shows in the printer tab as "connecting to printer..." and does not change status or print anything.
This is the general flow on 3 different new printers.
What to do from here?

[Snowhog]

Did you see/read my last post in your initial thread? If not, please see/read http://www.kubuntuforums.net/showthr...l=1#post293741

[looksalota]

Thanks Snowhog. Yes I read your post in the other thread. I may have missed something/not understood, but it looks like the issue was parallel to usb.
Please excuse me if I am not following proper procedures, but I am so frustrated. I have been trying to get a printer to work (3 brand new printers) for 2 weeks, and always the same result - no printing.
In my linux experience, I just plugged in a printer and it would work. I have tried several live distros and cannot get any to print now.

[Snowhog]

Is your printer the HP Photosmart 5510 e-All-In-One Color Ink-jet?

[looksalota]

from the printer status report - HP Photosmart 5510 B111a.
The "user guide"? title page - Photosmart 5510 e-all-in-one series.

[Snowhog]

Open a console and type:

sudo dpkg --get-selections | grep print

Copy and paste the output in your reply.

[looksalota]

sudo dpkg --get-selections | grep print
cups-driver-gutenprint install
libgutenprint2 install
libkprintutils4 install
openprinting-ppds install
printer-applet install
system-config-printer-common install
system-config-printer-kde install
system-config-printer-udev install

[Snowhog]

Seems you don't have all the printing packages installed. In the console type:

sudo apt-get update

this ensures that the package cache is 'up to date'.

Then type:

sudo apt-get install printer-driver-c2esp printer-driver-foo2zjs printer-driver-gutenprint printer-driver-hpcups printer-driver-hpijs printer-driver-min12xxw printer-driver-pnm2ppa printer-driver-ptouch printer-driver-pxljr printer-driver-sag-gdi printer-driver-splix

[looksalota]

here is what happened -

sudo apt-get install printer-driver-c2esp printer-driver-foo2zjs printer-driver-gutenprint printer-driver-hpcups printer-driver-hpijs printer-driver-min12xxw printer-driver-pnm2ppa printer-driver-ptouch printer-driver-pxljr printer-driver-sag-gdi printer-driver-splix
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package printer-driver-c2esp
E: Unable to locate package printer-driver-foo2zjs
E: Unable to locate package printer-driver-gutenprint
E: Unable to locate package printer-driver-hpcups
E: Unable to locate package printer-driver-hpijs
E: Unable to locate package printer-driver-min12xxw
E: Unable to locate package printer-driver-pnm2ppa
E: Unable to locate package printer-driver-ptouch
E: Unable to locate package printer-driver-pxljr
E: Unable to locate package printer-driver-sag-gdi
E: Unable to locate package printer-driver-splix

[Snowhog]

Okay. Those packages aren't available for Natty. Explains why they aren't installed.

It's supposed to be installed by default, but check to see if you have the package hplip installed.

[looksalota]

synaptic showed it as available, I installed it (and dependencies).

[Snowhog]

Now see HpAllinOne

[looksalota]

sudo hp-setup

HP Linux Imaging and Printing System (ver. 3.12.2)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Error: "/var/tmp/kdecache-ubuntu" is owned by uid 999 instead of uid 0.
QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
QFileSystemWatcher: failed to add paths: /home/ubuntu/.config/ibus/bus
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Searching... (bus=usb, search=(None), desc=2)
error: No devices found on bus: usb
Searching... (bus=usb, search=(None), desc=2)
error: No devices found on bus: usb

When the gui comes up I clic connection type USB, then next, and it says no devices found.

[Snowhog]

Do not run the application from the console using sudo. If you launch it from the console, use:

kdesudo hp-setup

The instruction to use sudo is incorrect.

[looksalota]

using kdesudo hp-setup or just hp-setup (not as root) give same result - error: No devices found on bus: usb