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Does not work disable power off laptop the ACER Aspire ES1-732-C078

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    [Settings] Does not work disable power off laptop the ACER Aspire ES1-732-C078

    Hi !

    The laptop does not work power off.

    The laptop hangs and I press the power off button on the keyboard.

    Code:
    elena@elena-Aspire-ES1-732-Kubuntu1704
    OS: Ubuntu 18.04 bionic
    Kernel: x86_64 Linux 4.15.0-24-generic
    Uptime: 3m
    Packages: 2273
    Shell: bash
    Resolution: 1600x900
    DE: KDE 5.44.0 / Plasma 5.12.5
    WM: KWin
    WM Theme: Breeze
    GTK Theme: Breeze [GTK2/3]
    Icon Theme: breeze
    Font: Noto Sans Regular
    CPU: Intel Celeron N3350 @ 2x 2.4GHz [43.0°C]
    GPU: Mesa DRI Intel(R) HD Graphics 500 (Broxton 2x6)
    RAM: 408MiB / 3769MiB

    #2
    When you "Leave" the session, and choose Shut Down, does it hang then too, or only when you press the physical button?
    Gaming/HTPC: Kubuntu 23.10 | MSI B450 Gaming+ MAX Motherboard | AMD Ryzen 5 3600XT @ 3.8GHz (x12) CPU | RX6700XT 12GB GPU | 32 GB DDR4 RAM
    Laptop: Kubuntu 23.04.1 | 2012 MacBook Pro | i7 @ 2.9GHz (x4) CPU | 16 GB DDR3 RAM​

    Comment


      #3
      I press the "Logout" -> "Shutdown" -> the laptop freezes -> I click the button on the keyboard "Shut Down" to turn off the laptop.
      I press the "Logout" -> "Reboot" -> the laptop does "Reboot".
      I press the "Reboot" -> and laptop freezes.

      I think I need to add something to blacklist.

      Comment


        #4
        Sounds like some logout process is hanging. I'd begin by reviewing logs. Also try Logout > Reboot and leave it be. It might just finish after a long, long, LONG wait and leave behind a log trace.

        Please Read Me

        Comment


          #5
          From 13.26 to 14.00 the laptop tried to Shut Down.

          syslog
          https://paste.ubuntu.com/p/G4Nt5Dp69X/

          Xorg.0.log
          https://paste.ubuntu.com/p/F9XsnHqkgx/

          Comment


            #6
            Looks like SDDM might be frozen. Try this: Log out of the GUI, then hit CTRL-ALT-F1 and log into the terminal.

            Then type:

            sudo service sddm stop
            sudo reboot now

            If sddm dies and the system reboots properly, then the hang is sddm not dying. If sddm won't die from the above command, then sddm is the problem. The log shows "sddm-helper" is crashing whatever that is.

            Please Read Me

            Comment


              #7
              Sddm is not installed.
              Lightdm failed.
              The reboot works correctly.

              I was having the same issue of hangout on startup/shutdown with Ubuntu 14.04 on an Acer E3-111-C9NY, found a solution for it on:
              https://bugs.launchpad.net/ubuntu/+s...x/+bug/1341925
              Basically, you have to blacklist the modules dw_dmac and dw_dmac_core, you do that by adding to /etc/modprobe.d/blacklist.conf the following lines:
              blacklist dw_dmac
              blacklist dw_dmac_core
              After that, the laptop start/shutdown/suspend works fine.

              https://askubuntu.com/questions/5248...el-e3-111-c0wa
              Last edited by alexandr-makukhin; Jul 04, 2018, 08:48 AM.

              Comment


                #8
                CTRL-ALT-F2
                sudo systemctl stop sddm.service
                He froze, as when turning off the laptop.

                Screenshot
                http://lostpic.net/image/cKHO

                Click image for larger version

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                Last edited by alexandr-makukhin; Jul 05, 2018, 12:32 PM.

                Comment


                  #9
                  Does not work disable power off laptop the ACER Aspire ES1-732-C078

                  Does
                  sudo systemctl poweroff
                  shut down your computer properly?
                  Last edited by GreyGeek; Jul 07, 2018, 05:30 AM.
                  "A nation that is afraid to let its people judge the truth and falsehood in an open market is a nation that is afraid of its people.”
                  – John F. Kennedy, February 26, 1962.

                  Comment


                    #10
                    Code:
                    sudo systemctl poweroff
                    Shows it --
                    https://www.kubuntuforums.net/showth...l=1#post417427

                    Comment


                      #11
                      Originally posted by alexandr-makukhin View Post
                      Code:
                      sudo systemctl poweroff
                      Shows it --
                      https://www.kubuntuforums.net/showth...l=1#post417427
                      The command you used at the CLI is not visible in either of those images.
                      Did you actually issue the "sudo systemctl poweroff" command in a Konsole to shut down your computer?
                      "A nation that is afraid to let its people judge the truth and falsehood in an open market is a nation that is afraid of its people.”
                      – John F. Kennedy, February 26, 1962.

                      Comment


                        #12
                        Yes. The monitor blinked and showed the text.

                        Comment

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