Steam & Age Of Empire 4

[essachel]

(Text translated by Google Translate; I speak French)


Hello,

I'm having a problem with Kubuntu 24.04 LTS. I installed Steam using the .deb package from the Steam website. The installation and launch went smoothly.

I installed Age of Empires 4, and it launched fine...

I can play for about 10 minutes without any problems, and then AOE4 crashes—just AOE4, not Steam or my OS, just AOE4...

here my inxi -F :

System:
Host: White-Ghost Kernel: 6.14.0-37-generic arch: x86_64 bits: 64
Desktop: KDE Plasma v: 5.27.12 Distro: Kubuntu 24.04.3 LTS (Noble Numbat)
Machine:
Type: Desktop Mobo: Micro-Star model: B550-A PRO (MS-7C56) v: 2.0
serial: <superuser required> UEFI: American Megatrends LLC. v: A.B0
date: 08/11/2022
CPU:
Info: 6-core model: AMD Ryzen 5 5500 bits: 64 type: MT MCP cache: L2: 3 MiB
Speed (MHz): avg: 2783 min/max: 400/4268 cores: 1: 2391 2: 3567 3: 2391
4: 2391 5: 2391 6: 3568 7: 3568 8: 2391 9: 2391 10: 2391 11: 2391 12: 3568
Graphics:
Device-1: NVIDIA TU104 [GeForce RTX 2070 SUPER] driver: nvidia v: 580.95.05
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X:
loaded: nvidia unloaded: fbdev,modesetting,nouveau,vesa
gpu: nv_platform,nvidia,nvidia-nvswitch resolution: 1: 1920x1080
2: 1920x1080
API: EGL v: 1.5 drivers: nouveau,nvidia,swrast
platforms: gbm,x11,surfaceless,device
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 580.95.05
renderer: NVIDIA GeForce RTX 2070 SUPER/PCIe/SSE2
API: Vulkan v: 1.3.275 drivers: N/A surfaces: xcb,xlib
Audio:
Device-1: NVIDIA TU104 HD Audio driver: snd_hda_intel
Device-2: AMD Renoir Radeon High Definition Audio driver: snd_hda_intel
Device-3: AMD Family 17h/19h HD Audio driver: snd_hda_intel
API: ALSA v: k6.14.0-37-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active
Network:
Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
driver: r8169
IF: enp42s0 state: up speed: 1000 Mbps duplex: full mac: 04:7c:16:59:ca:63
IF-ID-1: virbr0 state: down mac: 52:54:00:34:59:09
Drives:
Local Storage: total: 465.76 GiB used: 107.5 GiB (23.1%)
ID-1: /dev/nvme0n1 vendor: Corsair model: Force MP600 size: 465.76 GiB
Partition:
ID-1: / size: 457.09 GiB used: 107.49 GiB (23.5%) fs: ext4
dev: /dev/nvme0n1p2
ID-2: /boot/efi size: 299.4 MiB used: 7.8 MiB (2.6%) fs: vfat
dev: /dev/nvme0n1p1
Swap:
ID-1: swap-1 type: file size: 512 MiB used: 0 KiB (0.0%) file: /swapfile
Sensors:
System Temperatures: cpu: 29.5 C mobo: N/A gpu: nvidia temp: 24 C
Fan Speeds (rpm): N/A gpu: nvidia fan: 24%
Info:
Memory: total: 32 GiB available: 31.24 GiB used: 1.72 GiB (5.5%)
Processes: 333 Uptime: 0m Shell: Bash inxi: 3.3.34

I was able to retrieve the entire log from the AOE4 launch; here it is:

janv. 05 20:22:54 White-Ghost steam[2567]: pid 3612 != 3611, skipping destruction (fork without exec?)
janv. 05 20:22:54 White-Ghost steam[2567]: Game Recording - game stopped [gameid=1466860]
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3692 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3664 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3641 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3634 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3629 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3619 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3616 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3614 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3611 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3610 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3609 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3608 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3500 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3499 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3498 for gameID 1466860
janv. 05 20:22:54 White-Ghost steam[2567]: Removing process 3497 for gameID 1466860
janv. 05 20:23:05 White-Ghost steam[2567]: reaping pid: 4183 -- gameoverlayui
janv. 05 20:23:10 White-Ghost steam[2567]: fsync: up and running.
janv. 05 20:23:13 White-Ghost steam[2567]: chdir "/home/milady/.local/share/Steam/steamapps/common/Age of Empires IV"
janv. 05 20:23:13 White-Ghost steam[2567]: ERROR: ld.so: object '/home/milady/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
janv. 05 20:23:13 White-Ghost steam[2567]: ERROR: ld.so: object '/home/milady/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
janv. 05 20:23:13 White-Ghost steam[2567]: ERROR: ld.so: object '/home/milady/.local/share/Steam/ubuntu12_64/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
janv. 05 20:23:13 White-Ghost steam[2567]: ERROR: ld.so: object '/home/milady/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
janv. 05 20:23:13 White-Ghost steam[2567]: Game Recording - would start recording game 1466860, but recording for this game is disabled
janv. 05 20:23:13 White-Ghost steam[2567]: Adding process 4602 for gameID 1466860
janv. 05 20:23:13 White-Ghost steam[2567]: Adding process 4603 for gameID 1466860
janv. 05 20:23:13 White-Ghost steam[2567]: ERROR: ld.so: object '/home/milady/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
janv. 05 20:23:13 White-Ghost steam[2567]: Adding process 4604 for gameID 1466860
janv. 05 20:23:13 White-Ghost steam[2567]: Adding process 4605 for gameID 1466860
janv. 05 20:23:14 White-Ghost steam[2567]: Adding process 4714 for gameID 1466860
janv. 05 20:23:15 White-Ghost steam[2567]: fsync: up and running.
janv. 05 20:23:15 White-Ghost steam[2567]: Adding process 4715 for gameID 1466860
janv. 05 20:23:15 White-Ghost steam[2567]: Adding process 4716 for gameID 1466860
janv. 05 20:23:15 White-Ghost steam[2567]: Adding process 4717 for gameID 1466860
janv. 05 20:23:15 White-Ghost steam[2567]: Adding process 4720 for gameID 1466860
janv. 05 20:23:15 White-Ghost steam[2567]: Adding process 4722 for gameID 1466860
janv. 05 20:23:15 White-Ghost steam[2567]: Adding process 4725 for gameID 1466860
janv. 05 20:23:15 White-Ghost steam[2567]: Adding process 4734 for gameID 1466860
janv. 05 20:23:15 White-Ghost steam[2567]: Adding process 4739 for gameID 1466860
janv. 05 20:23:15 White-Ghost steam[2567]: Adding process 4746 for gameID 1466860
janv. 05 20:23:16 White-Ghost steam[2567]: Adding process 4767 for gameID 1466860
janv. 05 20:23:17 White-Ghost steam[2567]: Adding process 4792 for gameID 1466860
janv. 05 20:23:25 White-Ghost steam[2567]: Fossilize INFO: Overriding serialization path: "/home/milady/.local/share/Steam/steamapps/shadercache/1466860/fozpipelinesv6/steamapprun_pipeline_cache".
janv. 05 20:23:31 White-Ghost steam[2567]: 01/05 20:23:31 minidumps folder is set to /tmp/dumps
janv. 05 20:23:31 White-Ghost steam[2567]: 01/05 20:23:31 Init: Installing breakpad exception handler for appid(gameoverlayui)/version(20251223004807)/tid(4981)
janv. 05 20:23:31 White-Ghost steam[2567]: 01/05 20:23:31 Init: Installing breakpad exception handler for appid(gameoverlayui)/version(1.0)/tid(4981)
janv. 05 20:24:13 White-Ghost steam[2567]: Fossilize WARN: Pipeline library handle 0x00007a1d8108f950 is not registered.
janv. 05 20:24:13 White-Ghost steam[2567]: It has either not been recorded, or it failed to be recorded earlier (which is expected if application uses an extension that is not recognized by Fossilize).
janv. 05 20:31:20 White-Ghost steam[2567]: Adding process 5766 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: pid 4718 != 4717, skipping destruction (fork without exec?)
janv. 05 20:31:26 White-Ghost steam[2567]: Game Recording - game stopped [gameid=1466860]
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 5766 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4792 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4767 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4746 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4739 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4734 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4725 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4722 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4720 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4717 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4716 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4715 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4714 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4605 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4604 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4603 for gameID 1466860
janv. 05 20:31:26 White-Ghost steam[2567]: Removing process 4602 for gameID 1466860

I didn't find anything relevant to the errors in the log...

I get the same errors when installing Steam via Flatpak or Snap... But according to various forums, Flatpak should be avoided, and Snap too in certain cases... There are supposedly problems with an NTFS partition, but that's not my case; I don't have an NTFS partition.

Furthermore, my GPU driver (2070 Super OC) is up to date (version 580), and I'm therefore running on x11.

I should mention that my Kubuntu installation is recent (less than 15 days old).


Thank you, and happy new year !

[claydoh]

Furthermore, my GPU driver (2070 Super OC) is up to date (version 580),

It is tricky, tbh. Newest drivers are not *necessarily* the best for an old card.
Then there are different Proton versions.
ProtonDB can sometimes be useful, but user reports that are relevant to your type of system are mostly too old.

And to top it off, the game sure seems to be crashy in general in Windows.

Don't forget the basics, such as GPU temps, cpu temps, dirty/dead fans, dried up crusty thermal paste on the GPU, loose connections, etc.

[essachel]

Don't forget the basics, such as GPU temps, cpu temps, dirty/dead fans, dried up crusty thermal paste on the GPU, loose connections, etc.

Thanks for the feedback. Actually, you give me the idea to run memtest86, and it was A-XMP that was malfunctioning... But only in Age of Empires IV, and always after 5 or 6 minutes.

Thanks for the help!