Kubuntu freezes with kwin_core: XCB error: 152 (BadDamage)

[CeeDee]

Last week I switched from Windows 10 to Kubuntu 24.04. While I do have some unix and linux experience in the past from my job, this is the first time I have been running linux on my own computer at home.

I have noticed that my computer will sometimes freeze. Caps lock light doesn't work anymore, the clock stop running, etc. All I can do is turn off the power. My impression is that it usually happens when I am doing something on an NTFS partition (I am still working on moving data from a Windows hard drives with NTFS partitions to a new hard drive formatted as ext4). However, just now it froze while I did not have the old drive mounted. Root is on a crucial T500 SSD of 2TB, the new hard drive is a WD WD80EAAZ as ext4. The WD80EAAS was mounted and I had a file open on it. The freeze happened in Thunderbird and was moving my mouse to do something just after I had sent an e-mail.

The last log entry I can see in syslog before the freeze is this:

2025-07-24T14:55:43.396642+02:00 christine-ab350gaming kwin_x11[2061]: kwin_core: XCB error: 152 (BadDamage), sequence: 6945, resource id: 2
1011979, major code: 143 (DAMAGE), minor code: 3 (Subtract)

I am not dual booting, this was a fresh install of Kubuntu 24.04 to the SSD.

Any ideas or suggestions what could be happening and what to do about it?

Regards, Christine

[CeeDee]

Output of inxi -F (which was not installed):

System:
Host: christine-ab350gaming Kernel: 6.8.0-64-generic arch: x86_64 bits: 64
Desktop: KDE Plasma v: 5.27.12 Distro: Kubuntu 24.04.2 LTS (Noble Numbat)
Machine:
Type: Desktop System: Gigabyte product: AB350-Gaming v: N/A
serial: <superuser required>
Mobo: Gigabyte model: AB350-Gaming-CF serial: <superuser required>
UEFI: American Megatrends LLC. v: F53d date: 09/02/2024
CPU:
Info: 6-core model: AMD Ryzen 5 1600 bits: 64 type: MT MCP cache:L2: 3 MiB
Speed (MHz):avg: 1463 min/max: 1550/3200 cores:1: 1550 2: 1375 3: 1373
4: 1547 5: 1388 6: 1550 7: 1550 8: 1375 9: 1374 10: 1375 11: 1550 12: 1550
Graphics:
Device-1: AMD Navi 33 [Radeon RX 7700S/7600/7600S/7600M XT/PRO W7600]
driver: amdgpu v: kernel
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver:X:
loaded: amdgpu unloaded: fbdev,modesetting,radeon,vesa dri: radeonsi
gpu: amdgpu resolution: 1440x900
API: EGL v: 1.5 drivers: kms_swrast,radeonsi,swrast
platforms: gbm,x11,surfaceless,device
API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa
v: 24.2.8-1ubuntu1~24.04.1 renderer: AMD Radeon RX 7600 (radeonsi navi33
LLVM 19.1.1 DRM 3.57 6.8.0-64-generic)
API: Vulkan v: 1.3.275 drivers: N/A surfaces: xcb,xlib
Audio:
Device-1: AMD Navi 31 HDMI/DP Audio driver: snd_hda_intel
Device-2: AMD Family 17h HD Audio driver: snd_hda_intel
Device-3: C-Media SC203 Speaker driver: hid-generic,snd-usb-audio,usbhid
type: USB
Device-4: DSEA A/S Headset [PC 8] driver: hid-generic,snd-usb-audio,usbhid
type: USB
API: ALSA v: k6.8.0-64-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active
Network:
Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
driver: r8169
IF: eno1 state: up speed: 1000 Mbps duplex: full mac: e0:d5:5e:27:a5:72
Drives:
Local Storage:total: 14.55 TiB used: 78.77 GiB (0.5%)
ID-1: /dev/nvme0n1 vendor: Crucial model: CT2000T500SSD8 size: 1.82 TiB
ID-2: /dev/sda vendor: Western Digital model: WD6002FZWX-00GBGB0
size: 5.46 TiB
ID-3: /dev/sdb vendor: Western Digital model: WD80EAAZ-00BXBB0
size: 7.28 TiB
Partition:
ID-1: / size: 1.79 TiB used: 78.77 GiB (4.3%) fs: ext4 dev: /dev/nvme0n1p2
ID-2: /boot/efi size: 299.4 MiB used: 6.1 MiB (2.1%) fs: vfat
dev: /dev/nvme0n1p1
Swap:
ID-1: swap-1 type: file size: 512 MiB used: 0 KiB (0.0%) file: /swapfile
Sensors:
System Temperatures:cpu: 36.0 C mobo: 27.0 C gpu: amdgpu temp: 34.0 C
Fan Speeds (rpm):cpu: 0 fan-1: 0 fan-3: 0 gpu: amdgpu fan: 0
Info:
Memory:total: 32 GiB available: 31.26 GiB used: 4.21 GiB (13.5%)
Processes: 307 Uptime: 48m Shell: Bash inxi: 3.3.34