I am trying to install Kubuntu on a new laptop (nothing on it, so don't have to worry about data loss), but despite an entire day of attempts, it always freezes as soon as the flashing Kubuntu logo and Omen icon show up while booting.
The laptop is an HP Omen 16 with an Nvidia RTX 4070 GPU and an Intel i7-13700HX CPU with 32GB of ram and a 1TB SSD running Windows 11.
In total, I have:
Verified integrity of the usb drive I was attempting the install by checking for bad blocks and using a brand new external ssd to try as well, with similar results.
Verified iso file integrity using SHA256
Verified usb port integrity
Verified laptop health (Ran stress tests on gpu and cpu to ensure the laptop itself was functioning normally)
Updated the BIOS
Tried Rufus iso and dd formats for creating the install drive
Tried balenaEtcher for creating the install drive
Disabled Secure Boot via UEFI
Disabled Fast Boot via power settings (First time after doing this was the most successful attempt, reached a screen that said "KERNEL PANIC! Please reboot your computer. Attempted to kill init! exitcode=0x0000000b"
Tried adding nomodeset to the boot command
Tried using a previous version of Kubuntu (Attempting to install 25.04, also tried 24.10)
Attempted to load via uefi settings
Attempted to load via Try or Install Kubuntu option
Attempted to load via Kubuntu (safe graphics) option (Would always freeze on the command line screen when using this)
Attempted to load via partition without using USB drive
All in all, majority of attempts resulted in it crashing on the Kubuntu and laptop logo screen, fewer but many crashed on the command line-looking screen (GRUB running I think), and two amazing attempts managed to load enough that the Kubuntu kernel itself was able to crash.
This is basically everything I could gather to try from googling every variation of "linux/kubuntu freezing when booting/installing". Please let me know if there's anything further I can try. I'm going to continue troubleshooting on my own and hopefully manage to install it through sheer perseverance in place of understanding.
Update: Maybe progress? Got stuck in a loop, but it technically wasn't frozen even if it didn't do anything but flash the Kubuntu logo for 4 hours.
The laptop is an HP Omen 16 with an Nvidia RTX 4070 GPU and an Intel i7-13700HX CPU with 32GB of ram and a 1TB SSD running Windows 11.
In total, I have:
Verified integrity of the usb drive I was attempting the install by checking for bad blocks and using a brand new external ssd to try as well, with similar results.
Verified iso file integrity using SHA256
Verified usb port integrity
Verified laptop health (Ran stress tests on gpu and cpu to ensure the laptop itself was functioning normally)
Updated the BIOS
Tried Rufus iso and dd formats for creating the install drive
Tried balenaEtcher for creating the install drive
Disabled Secure Boot via UEFI
Disabled Fast Boot via power settings (First time after doing this was the most successful attempt, reached a screen that said "KERNEL PANIC! Please reboot your computer. Attempted to kill init! exitcode=0x0000000b"
Tried adding nomodeset to the boot command
Tried using a previous version of Kubuntu (Attempting to install 25.04, also tried 24.10)
Attempted to load via uefi settings
Attempted to load via Try or Install Kubuntu option
Attempted to load via Kubuntu (safe graphics) option (Would always freeze on the command line screen when using this)
Attempted to load via partition without using USB drive
All in all, majority of attempts resulted in it crashing on the Kubuntu and laptop logo screen, fewer but many crashed on the command line-looking screen (GRUB running I think), and two amazing attempts managed to load enough that the Kubuntu kernel itself was able to crash.
This is basically everything I could gather to try from googling every variation of "linux/kubuntu freezing when booting/installing". Please let me know if there's anything further I can try. I'm going to continue troubleshooting on my own and hopefully manage to install it through sheer perseverance in place of understanding.
Update: Maybe progress? Got stuck in a loop, but it technically wasn't frozen even if it didn't do anything but flash the Kubuntu logo for 4 hours.
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