[RESOLVED] Cannot mount External Drive

[brianharr]

Hi

I get this message when I try to mount a 2GB external SSD drive in Dolphin. It works ok in dual boot Mint distro:
An error occurred while accessing '2TB USB Drv', the system responded: The requested operation has failed: Error mounting /dev/sdc1 at /media/brian/2TB USB Drv: wrong fs type, bad option, bad superblock on /dev/sdc1, missing codepage or helper program, or other error

Any advice?

Thanks


Operating System: Kubuntu 23.10
KDE Plasma Version: 5.27.8
KDE Frameworks Version: 5.110.0
Qt Version: 5.15.10
Kernel Version: 6.5.0-17-generic (64-bit)
Graphics Platform: X11
Processors: 4 × Intel® Core™ i5-4590S CPU @ 3.00GHz
Memory: 7.7 GiB of RAM
Graphics Processor: Mesa Intel® HD Graphics 4600
Manufacturer: Hewlett-Packard
Product Name: HP ProDesk 400 G1 SFF

[Schwarzer Kater]

Which file system type do you actually use on this external USB drive?

If it is NTFS you could try something like sudo ntfsfix -d /dev/sdc1 in the Konsole terminal emulator - otherwise:
before mounting the drive I would sudo fsck -V /dev/sdc1 in Konsole or a tty first to check it's integrity.

And how do you mount the drive? There are several ways to do so both in KDE Plasma and Linux, e.g. anything in specific in /etc/fstab or how are your settings in System Settings -> Removable Storage ?

What happens if you try to mount it in Konsole with sudo mount -v /[insert device here] /[insert mount directory here] ?

[brianharr]

Many thanks. The first one works a treat...