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Fed up. Random lockups are back with a vengeance.

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  • claydoh
    replied
    hitting the shift key or stabbing repeatedly just past the POST screen is the standard way to bring up the grub menu, which is normally hidden on single boot systems.


    You have added and installed the System76 PPA to get their custom driver and firnmware packages? It seems they have a utility for managing these as well
    https://support.system76.com/articles/system76-driver/
    https://support.system76.com/articles/install-ubuntu/

    Leave a comment:


  • DoYouKubuntu
    replied
    Originally posted by Snowhog View Post
    When you boot your machine, at the Grub menu (assuming you haven't hidden the Grub menu) select Memory test (memtest86+)
    I haven't seen a GRUB menu in years!

    I'm assuming there's some key combo at boot-up that would get me where I need to be. I remember pressing F2 and F7 a lot when I was trying to get this thing working at first. Here's a list of System76 boot buttons and their instructions for memory testing. The latter apparently can't be done with the system as is, but needs a live disk. It involves mucking about with the BIOS mode...and the way things have gone for me, that gives me a very bad, ominous feeling.

    Leave a comment:


  • Snowhog
    replied
    Originally posted by DoYouKubuntu View Post
    No, SH, I have not. And, honestly, it's been so long since I've even thought about doing a test like that, I wouldn't know how to.
    When you boot your machine, at the Grub menu (assuming you haven't hidden the Grub menu) select Memory test (memtest86+)

    Leave a comment:


  • DoYouKubuntu
    replied
    Originally posted by GreyGeek View Post
    After all of this I'd begin to suspect the display device or some other part of the PC's hardware.
    What operating system came with the PC? Linux of some sort? If so, how does it run?
    It's a System76 17.3" Gazelle laptop, GG, and it came with Ubuntu 20.04. It ran fine--for the three seconds I used it before installing Kubuntu!

    Originally posted by Snowhog View Post
    "I'd" be thinking 'bad RAM'.

    Have you done a prolonged -- overnight -- RAM check?
    No, SH, I have not. And, honestly, it's been so long since I've even thought about doing a test like that, I wouldn't know how to.

    As noted, when this laptop is working correctly, it's amazing! It's fast, has a beautiful display, everything about it is wonderful. Until it locks up.

    Leave a comment:


  • Snowhog
    replied
    "I'd" be thinking 'bad RAM'.

    Have you done a prolonged -- overnight -- RAM check?

    Leave a comment:


  • GreyGeek
    replied
    After all of this I'd begin to suspect the display device or some other part of the PC's hardware.
    What operating system came with the PC? Linux of some sort? If so, how does it run?

    Leave a comment:


  • Fed up. Random lockups are back with a vengeance.

    I'm pretty much fed up right now. There's been a long saga, copiously documented here since November, regarding my new laptop. Last month, after wiping all of my config files/directories, and starting from scratch, they went away! (There was one fluke, which I posted about, but that was it.) Several days ago they came back.

    First just one. Then two, three times a day. Always at a very inopportune time. My first step was to repeat what I'd done a month earlier, wipe everything in $HOME except stuff I'd created (documents, images, etc.). Nope. Didn't help. At all.

    Yesterday, I created a new user account, logged in with it, and built it up 100% from scratch. (Two exceptions: after freshly installing SeaMonkey, I used its 'import' feature to import my bookmarks, but that was it. Also, I imported my QtCurve settings rather than re-build its plethora of choices by hand.)

    I had just gotten things looking/acting pretty much as I wanted...and it froze. Locked up solid.

    So, considering the fact that I used a brand-new account and built everything from scratch, including SeaMonkey, WTF?!

    What would you do if you were faced with this? I am not keen on wiping the drive and starting over, as I did that many, many times back at the beginning.

    I don't have anything weird or unusual or bizarre running. Just Kubuntu and a few well-known, long-standing, programs like Konsole, KWrite, SM, Chrome, Dolphin, etc. If I have to wipe it again, I'm thinking about trying a different distro, though I have no idea which one. I'm no longer up on distros, and really don't feel like experimenting right now.

    Any ideas or guidance would be greatly appreciated, because I'm truly at my wit's end. This laptop should've been a joy to use--and when it's working correctly, it is--but these lockups have soured the whole experience. Did I get a lemon? Can we figure that out without changing distros?

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