Package manager crashes

[grouchyhermit]

I just did a clean install of Kubuntu 9.04, while trying to install java and flash my package manager crashed and even after a reboot it still crashes. I have already updated (wonder if that even works now), but it's not working, any ideas? Thanks!!

[dibl]

Re: Package manager crashes

What do mean "crashes" -- what is the error message?

[grouchyhermit]

Re: Package manager crashes

It says "An internal system error has occurred"
"A problem that we were not expecting has occurred. Please report this bug with the error description.

Details; Message did not receive a reply(timeout by message bus)"

[dibl]

Re: Package manager crashes

Let's start with basics:

1. Internet connection is solid?

sudo ping [url]www.google.com[/url]

and you get good response?

2. /etc/apt/sources.list file is appropriate for Kubuntu? What is the output from (in Konsole)

sudo dpkg --configure -a

sudo apt-get update

sudo apt-get dist-upgrade

?

[grouchyhermit]

Re: Package manager crashes

Ping test just kept going, but here are some of the results
64 bytes from yo-in-f104.google.com (64.233.169.104): icmp_seq=1 ttl=245 time=74.6 ms
64 bytes from yo-in-f104.google.com (64.233.169.104): icmp_seq=2 ttl=245 time=72.7 ms
64 bytes from yo-in-f104.google.com (64.233.169.104): icmp_seq=3 ttl=245 time=71.7 ms
64 bytes from yo-in-f104.google.com (64.233.169.104): icmp_seq=4 ttl=245 time=68.5 ms
64 bytes from yo-in-f104.google.com (64.233.169.104): icmp_seq=5 ttl=245 time=72.4 ms
64 bytes from yo-in-f104.google.com (64.233.169.104): icmp_seq=6 ttl=245 time=68


And I get this when I put in the rest of the code

lash Plugin installed.

Setting up flashplugin-nonfree (10.0.22.87ubuntu2) ...
Setting up gsfonts-x11 (0.21) ...

Setting up unixodbc (2.2.11-16build3) ...

dpkg: dependency problems prevent configuration of sun-java6-plugin:
sun-java6-plugin depends on sun-java6-bin (= 6-13-1); however:
Package sun-java6-bin is not installed.
dpkg: error processing sun-java6-plugin (--configure):
dependency problems - leaving unconfigured
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Errors were encountered while processing:
sun-java6-plugin

[dibl]

Re: Package manager crashes

OK, Internet connection looks good.

Try this in the Konsole:

sudo apt-get remove --purge sun-java6-plugin

Then give it

sudo dpkg --configure -a

again.

[grouchyhermit]

Re: Package manager crashes

[img width=400 height=295]http://i247.photobucket.com/albums/gg152/strangerandapilgrim/snapshot1-1.png[/img]

[dibl]

Re: Package manager crashes

Probably when you selected the sun java package, you did not notice the page where you have to accept their license. So now it's hung up. I don't recommend you fool with KPackagekit until we fix your package database.

What was the result when you issued (in Konsole)

sudo apt-get remove --purge sun-java6-plugin

??

[grouchyhermit]

Re: Package manager crashes

jason@mine:~$ sudo apt-get remove --purge sun-java6-plugin
[sudo] password for jason:
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED:
sun-java6-plugin*
0 upgraded, 0 newly installed, 1 to remove and 4 not upgraded.
1 not fully installed or removed.
After this operation, 102kB disk space will be freed.
Do you want to continue [Y/n]? y
(Reading database ... 92084 files and directories currently installed.)
Removing sun-java6-plugin ...
jason@mine:~$

[dibl]

Re: Package manager crashes

OK, now you should be able to run

sudo dpkg --configure -a

and have it complete with no errors. OK?

If yes, then again run

sudo apt-get update

sudo apt-get dist-upgrade

and these should complete with no errors. If package upgrades are offered in the second command, look them over and make sure they appear to be safe to accept -- they should be. If so, accept the default "Y" and let them be installed.

After these maneuvers are complete, and staying in the Konsole, you can

sudo apt-get install sun-java6-plugin

and watch carefully for the license acceptance page. When it comes up, press "TAB" to highlight the "OK", then press "Enter" to accept the license, then let it finish installing.

That should fix it.

[grouchyhermit]

Re: Package manager crashes

It's downloading the sudo apt-get dist-upgrade now, just wanted to say thanks, you have been a huge help to me.

[dibl]

Re: Package manager crashes

Good -- glad we got it sorted.