Private Internet Access Installer Not Working

[JeZ-l-Lee]

Hi,

I have a paid subscription for Private Internet Access VPN.
I went to their Linux install page below:
https://www.privateinternetaccess.co...nstaller_linux

I tried to install the VPN into Kubuntu 18.04 64Bit but it fails?
Does anyone know how to make it work?
Thanks!

Jesse

[claydoh]

WHat do you mean by fails? We need much more information.

[JeZ-l-Lee]

Hi, sorry, here it Konsole output:

jlp@SuperFastDesktop:~/Desktop/pia-v78-installer-linux$ ./pia-v78-installer-linux.sh
Permission denied @ rb_sysopen - /home/jlp/.pia_manager/log/pia_install.log
Permission denied @ rb_sysopen - /home/jlp/.pia_manager/log/pia_install.log
Permission denied @ rb_sysopen - /home/jlp/.pia_manager/log/pia_install.log
Permission denied @ rb_sysopen - /home/jlp/.pia_manager/log/pia_install.log
Permission denied @ rb_sysopen - /home/jlp/.pia_manager/log/pia_install.log
Installing files...
Permission denied @ rb_sysopen - /home/jlp/.pia_manager/log/pia_install.log
/home/jlp/Desktop/pia-v78-installer-linux/.pia_install.9461/installer_linux/ruby/64/fileutils.rb:229:in `mkdir': Permission denied @ dir_s_mkdir - /home/jlp/.pia_manager/data (Errno::EACCES)
from /home/jlp/Desktop/pia-v78-installer-linux/.pia_install.9461/installer_linux/ruby/64/fileutils.rb:229:in `fu_mkdir'
from /home/jlp/Desktop/pia-v78-installer-linux/.pia_install.9461/installer_linux/ruby/64/fileutils.rb:207:in `block (2 levels) in mkdir_p'
from /home/jlp/Desktop/pia-v78-installer-linux/.pia_install.9461/installer_linux/ruby/64/fileutils.rb:205:in `reverse_each'
from /home/jlp/Desktop/pia-v78-installer-linux/.pia_install.9461/installer_linux/ruby/64/fileutils.rb:205:in `block in mkdir_p'
from /home/jlp/Desktop/pia-v78-installer-linux/.pia_install.9461/installer_linux/ruby/64/fileutils.rb:191:in `each'
from /home/jlp/Desktop/pia-v78-installer-linux/.pia_install.9461/installer_linux/ruby/64/fileutils.rb:191:in `mkdir_p'
from ./installer_linux/installer.rb:77:in `install'
from ./installer_linux/installer.rb:190:in `<main>'

[vinnywright]

you will half to run that with "sudo" it's trying to write to system files and directory's .

VINNY

[claydoh]

you will half to run that with "sudo" it's trying to write to system files and directory's .

VINNY

No, you don't. The script prompts for your password when it is run.

[claydoh]

It installs fine for me here, dripping wet fresh Bionic install:

clay@claydoh-chromebook:~/Downloads/pia-v78-installer-linux$ ./pia-v78-installer-linux.sh
Installing files...
[sudo] password for clay: 
Installing dependencies...
Running: sudo apt-get install -y libxss1 libappindicator1 gconf2 net-tools
Reading package lists... Done
Building dependency tree       
Reading state information... Done
libxss1 is already the newest version (1:1.2.2-1).
The following additional packages will be installed:
  libdbusmenu-gtk4 libindicator7
Suggested packages:
  gconf-defaults-service indicator-application
The following NEW packages will be installed:
  gconf2 libappindicator1 libdbusmenu-gtk4 libindicator7 net-tools
0 upgraded, 5 newly installed, 0 to remove and 0 not upgraded.
Need to get 329 kB of archives.
After this operation, 1,682 kB of additional disk space will be used.
Get:1 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 libdbusmenu-gtk4 amd64 16.04.1+18.04.20171206-0ubuntu1 [26.9 kB]
Get:2 http://us.archive.ubuntu.com/ubuntu bionic/universe amd64 libindicator7 amd64 16.10.0+18.04.20180321.1-0ubuntu1 [21.7 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu bionic/universe amd64 libappindicator1 amd64 12.10.1+18.04.20180322.1-0ubuntu1 [19.4 kB]
Get:4 http://us.archive.ubuntu.com/ubuntu bionic/universe amd64 gconf2 amd64 3.2.6-4ubuntu1 [66.9 kB]
Get:5 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 net-tools amd64 1.60+git20161116.90da8a0-1ubuntu1 [194 kB]
Fetched 329 kB in 1s (613 kB/s)
debconf: unable to initialize frontend: Dialog
debconf: (Dialog frontend requires a screen at least 13 lines tall and 31 columns wide.)
debconf: falling back to frontend: Readline
Selecting previously unselected package libdbusmenu-gtk4:amd64.
(Reading database ... 168785 files and directories currently installed.)
Preparing to unpack .../libdbusmenu-gtk4_16.04.1+18.04.20171206-0ubuntu1_amd64.deb ...
Unpacking libdbusmenu-gtk4:amd64 (16.04.1+18.04.20171206-0ubuntu1) ...
Selecting previously unselected package libindicator7.
Preparing to unpack .../libindicator7_16.10.0+18.04.20180321.1-0ubuntu1_amd64.deb ...
Unpacking libindicator7 (16.10.0+18.04.20180321.1-0ubuntu1) ...
Selecting previously unselected package libappindicator1.
Preparing to unpack .../libappindicator1_12.10.1+18.04.20180322.1-0ubuntu1_amd64.deb ...
Unpacking libappindicator1 (12.10.1+18.04.20180322.1-0ubuntu1) ...
Selecting previously unselected package gconf2.
Preparing to unpack .../gconf2_3.2.6-4ubuntu1_amd64.deb ...
Unpacking gconf2 (3.2.6-4ubuntu1) ...
Selecting previously unselected package net-tools.
Preparing to unpack .../net-tools_1.60+git20161116.90da8a0-1ubuntu1_amd64.deb ...
Unpacking net-tools (1.60+git20161116.90da8a0-1ubuntu1) ...
Setting up gconf2 (3.2.6-4ubuntu1) ...
Setting up libindicator7 (16.10.0+18.04.20180321.1-0ubuntu1) ...
Setting up libdbusmenu-gtk4:amd64 (16.04.1+18.04.20171206-0ubuntu1) ...
Processing triggers for libc-bin (2.27-0ubuntu2) ...
Processing triggers for man-db (2.8.2-1) ...
Setting up net-tools (1.60+git20161116.90da8a0-1ubuntu1) ...
Setting up libappindicator1 (12.10.1+18.04.20180322.1-0ubuntu1) ...
Processing triggers for libc-bin (2.27-0ubuntu2) ...
Installation complete!

[vinnywright]

No, you don't. The script prompts for your password when it is run.

O cool !

VINNY