Issue with Telepathy and O365 clients over SIP

[Guest]

Hello all,

First time post.

Small backstory: I've been supporting my companies email and web infrastructure for some time now, and it all runs in a couple flavors of CentOS 7. In order to facilitate my further education in Linux, I've decided to run it daily on my work laptop - forcing me to learn it more and more. Kubuntu was very aesthetically pleasing to me after trying a few different Distro's, and I have a couple monitoring servers running on Ubuntu 14,04 at work anyway, so it seemed the logical choice.

I've recently upgraded from 15.10 > 16.04 and that seemed to solve an issue I was having in connecting to our Office 365 Skype for Business server, however now the contact window will not show the usernames or pictures:



curious enough, I can actually search for specific people within the contacts list and it will find them, so I know the contact list has been downloaded successfully, it just isn't displaying properly.

Any ideas? Has anyone run into this issue before? Any help would be greatly appreciated!

[Snowhog]

Try changing the Theme you are using to the stock default (Breeze) and see what, if any, difference it makes.

[Guest]

Try changing the Theme you are using to the stock default (Breeze) and see what, if any, difference it makes.

That seemed to do it - the contacts are now displaying, however I only see them in this format:

sip:username@domain.com

I was poking around in the settings of the telepathy messaging system - do you know of a way to just display user names?

[Snowhog]

Are you 'on-line' when looking at the contacts? If 'no', connect and then look at the contacts, which you should then be able to 'filter' by usernames.