Headphones unrecognized && Internal microphone doesn't work

[Zangetsu94]

Hello

• First problem - Headphones:
  When I listen to something from speakers and I connect my headphones, music still comes out from speakers and there is not audio in headphones.
• Second problem - Internal microphone:
  Internal microphone doesn't work. I've already tried with Skype and Hangout, but the the listener cannot hear me.

I hope you can help me.

[Snowhog]

Without any specifications about your hardware, not much to go one.

[vinnywright]

you can try ,,,,,,,,, rite click the speaker icon in the system tray>audio setup>audio hardware setup tab>and try to adjust the sound card and output devices .

I do not find this control module very intuitive so I usually install "pavucontrol" (PulseAudio Volume Control) ,,,,,,,,,

sudo apt-get install  pavucontrol

after installing you will find it in the multimedia section of your menu ,,,,,,,,try using it to set your input's and output's

you can also use

pactl list sources

to see if the system is even seeing/using your hardware ,,,,,,,it should be as your speakers work.

VINNY

[Zangetsu94]

Without any specifications about your hardware, not much to go one.

Here there is my hardware:

• PC: Asus F555UJ-DM059T
• CPU: Intel Core i7-6500U
• OS: WIN10 && Kubuntu 15.10
• RAM: 8GB -GPU: nVidia GeForce-920M
• HDD: 1TB

you can try ,,,,,,,,, rite click the speaker icon in the system tray>audio setup>audio hardware setup tab>and try to adjust the sound card and output devices .

I do not find this control module very intuitive so I usually install "pavucontrol" (PulseAudio Volume Control) ,,,,,,,,,

sudo apt-get install  pavucontrol

after installing you will find it in the multimedia section of your menu ,,,,,,,,try using it to set your input's and output's

you can also use

pactl list sources

to see if the system is even seeing/using your hardware ,,,,,,,it should be as your speakers work.

VINNY

Thank you Vinny, but in this way I must switch the audio exit everytime I connect the headphones....by the way, the microphone still doesn't work

[vinnywright]

please show the output of both

lspci

and

pactl list sources

microphone ,,,,,,,,,IF you have pavucontrol open and on the "input Devices" tab ,,,,,,,,do you see anything ?

if you do see something are the volume sliders grayed out ,,,,,,,if yes un-mute by clicking the speaker icon in the pavucontrol window ,,,,,,,,,,,and is the correct input selected in the drop down list @"Port" line.

VINNY

[Zangetsu94]

[FONT=monospace]lspci
00:00.0 Host bridge: Intel Corporation Sky Lake Host Bridge/DRAM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation Sky Lake Integrated Graphics (rev 07)
00:04.0 Signal processing controller: Intel Corporation Device 1903 (rev 08)
00:14.0 USB controller: Intel Corporation Device 9d2f (rev 21)
00:14.2 Signal processing controller: Intel Corporation Device 9d31 (rev 21)
00:15.0 Signal processing controller: Intel Corporation Device 9d60 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Device 9d61 (rev 21)
00:16.0 Communication controller: Intel Corporation Device 9d3a (rev 21)
00:17.0 SATA controller: Intel Corporation Device 9d03 (rev 21)
00:1c.0 PCI bridge: Intel Corporation Device 9d10 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Device 9d14 (rev f1)
00:1c.5 PCI bridge: Intel Corporation Device 9d15 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Device 9d48 (rev 21)
00:1f.2 Memory controller: Intel Corporation Device 9d21 (rev 21)
00:1f.3 Audio device: Intel Corporation Device 9d70 (rev 21)
00:1f.4 SMBus: Intel Corporation Device 9d23 (rev 21)
01:00.0 3D controller: NVIDIA Corporation GK208M [GeForce 920M] (rev a1)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 10)
03:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
[/FONT]

[FONT=monospace]pactl list sources
Source #0
        State: RUNNING
        Name: alsa_output.pci-0000_00_1f.3.analog-stereo.monitor
        Description: Monitor of [/FONT][FONT=monospace]internal Audio analog Stereo[/FONT][FONT=monospace]
        Driver: module-alsa-card.c
        Sample Specification: s16le ch 2 44100 Hz
        Channel Map: front-left,front-right
        Owner Module: 6
        Mute: no
        Volume: front-left: 65536 / 100% / 0,00 dB,   front-right: 65536 / 100% / 0,00 dB
                balance 0,00
        Base Volume: 65536 / 100% / 0,00 dB
        Monitor of Sink: alsa_output.pci-0000_00_1f.3.analog-stereo
        Latency: 0 usec, configured 20000 usec
        Flags: DECIBEL_VOLUME LATENCY  
        Properties:
                device.description = "Monitor of internal Audio analog Stereo"
                device.class = "monitor"
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xdf328000 irq 131"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1f.3"
                sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "9d70"
                device.form_factor = "internal"
                device.string = "0"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"                                                                                                                                                                                                                             
        Formats:                                                                                                                                                                                                                                                                
                pcm                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                                                
Source #1                                                                                                                                                                                                                                                                       
        State: RUNNING                                                                                                                                                                                                                                                          
        Name: alsa_input.pci-0000_00_1f.3.analog-stereo                                                                                                                                                                                                                         
        Description: [/FONT][FONT=monospace]internal Audio analog Stereo[/FONT][FONT=monospace]                                                                                                                                           
        Driver: module-alsa-card.c                                                                                                                                                            
        Sample Specification: s16le ch 2 44100 Hz                                                                                                                                             
        Channel Map: front-left,front-right                                                                                                                                                   
        Owner Module: 6                                                                                                                                                                       
        Mute: no                                                                                                                                                                              
        Volume: front-left: 65536 / 100% / 0,00 dB,   front-right: 65536 / 100% / 0,00 dB                                                                                                     
                balance 0,00                                                                                                                                                                  
        Base Volume: 65536 / 100% / 0,00 dB                                                                                                                                                   
        Monitor of Sink: N/D                                                                                                                                                                  
        Latency: 28925 usec, configured 371519 usec                                                                                                                                           
        Flags: HARDWARE DECIBEL_VOLUME LATENCY                                                                                                                                                
        Properties:
                alsa.resolution_bits = "16"
                device.api = "alsa"
                device.class = "sound"
                alsa.class = "generic"
                alsa.subclass = "generic-mix"
                alsa.name = "ALC256 Analog"
                alsa.id = "ALC256 Analog"
                alsa.subdevice = "0"
                alsa.subdevice_name = "subdevice #0"
                alsa.device = "0"
                alsa.card = "0"
                alsa.card_name = "HDA Intel PCH"
                alsa.long_card_name = "HDA Intel PCH at 0xdf328000 irq 131"
                alsa.driver_name = "snd_hda_intel"
                device.bus_path = "pci-0000:00:1f.3"
                sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
                device.bus = "pci"
                device.vendor.id = "8086"
                device.vendor.name = "Intel Corporation"
                device.product.id = "9d70"
                device.form_factor = "internal"
                device.string = "front:0"
                device.buffering.buffer_size = "65536"
                device.buffering.fragment_size = "32768"
                device.access_mode = "mmap+timer"
                device.profile.name = "analog-stereo"
                device.profile.description = "analog Stereo"
                device.description = "[/FONT][FONT=monospace]internal Audio analog Stereo[/FONT][FONT=monospace]"
                alsa.mixer_name = "Intel Skylake HDMI"
                alsa.components = "HDA:10ec0256,10431ccd,00100002 HDA:80862809,80860101,00100000"
                module-udev-detect.discovered = "1"
                device.icon_name = "audio-card-pci"
        Ports:
                analog-input-mic: Microphone (priority: 8700)
        Active port: analog-input-mic
        Formats:
                pcm

[/FONT]

Regarding "input Devices" , I see as input port "microphone" that is already un-muted.....but, at this point, why does not work? Maybe is it a drivers problem?


PS:
I've tried to translate italian words in the codes, I hope I didn't forget anything...

[Teunis]

An observation I had with an Asus netbook, to use the headphones it helped to boot with the headphones plugged in.

Now this particular problem happened 2-3 years ago and with a later distribution it was fixed, still worth trying.

[Zangetsu94]

After every boot, audio is automatically setting up outgoing from speakers, even though the headphone is plugged in