Black screen after GRUB menu

[MoonBlossom]

I don't know which one got disabled. The BIOS was not very clear about that. I assumed it was the intel card the one that got disabled.

[SteveRiley]

I'm missing the headers for that kernel. I tried to install them but they are not available on my current repos probably because they are for Trusty.

moonblossom@dusk:~$ sudo dkms build nvidia-331-updates/331.89 -k 3.13.0-37-generic
Error! Your kernel headers for kernel 3.13.0-37-generic cannot be found.
Please install the linux-headers-3.13.0-37-generic package,
or use the --kernelsourcedir option to tell DKMS where it's located

That's weird, because the output of the dpkg command clearly shows the headers are installed:

.
.
.
ii  linux-headers-3.13.0-37                       3.13.0-37.64                                all          Header files related to Linux kernel version 3.13.0
.
.
.

If you type sudo dkms build nvidia-331-updates/331.89 -k and then press Tab four times, what appears on the next line?

[SteveRiley]

I went into the computer BIOS and disabled the discrete (Intel) card. I tried to use Utupic's kernel but I'm still getting a black screen.

Uh, can I verify something... you wrote "discrete (Intel) card." The Intel graphics are integrated, meaning on the same die as the CPU. It's the NVIDIA graphics that are discrete, meaning separate. Which did you disable -- the NVIDIA or the Intel? We need to disable the Intel graphics to get Linux to work easily with your NVIDIA graphics.

[MoonBlossom]

I'm missing the headers for that kernel. I tried to install them but they are not available on my current repos probably because they are for Trusty.

moonblossom@dusk:~$ sudo dkms build nvidia-331-updates/331.89 -k 3.13.0-37-generic
Error! Your kernel headers for kernel 3.13.0-37-generic cannot be found.
Please install the linux-headers-3.13.0-37-generic package,
or use the --kernelsourcedir option to tell DKMS where it's located

[SteveRiley]

OK. Just for the sake of completeness, let's build the NVIDIA drivers for that kernel. Please run:

sudo dkms build nvidia-331-updates/331.89 -k 3.13.0-37-generic

sudo dkms build nvidia-331-updates-uvm/331.89 -k 3.13.0-37-generic

Report back here with

dkms status

[MoonBlossom]

yes, here is the output of uname -r

moonblossom@dusk:~$ uname -r
3.13.0-37-generic

[SteveRiley]

Interesting... I was expecting DKMS to build for the 3.13 kernel, since that's the one that works. But it built for the 3.16 kernel instead. Are you sure you booted the Trusty kernel?

p.s.: Don't reboot anything yet! Just answer the q...

[MoonBlossom]

Thank you! Here is the output for dkms status

nvidia-331-updates, 331.89, 3.16.0-23-generic, x86_64: installed
nvidia-331-updates-uvm, 331.89, 3.16.0-23-generic, x86_64: installed
vboxhost, 4.3.18, 3.13.0-37-generic, x86_64: installed
vboxhost, 4.3.18, 3.16.0-23-generic, x86_64: installed

[SteveRiley]

That's because you need to get the NVIDIA driver reinstalled. Boot the kernel that works and run:

sudo apt-get install --no-install-recommends nvidia-331-updates libcuda1-331-updates nvidia-331-updates-uvm nvidia-opencl-icd-331-updates nvidia-settings

Once that's finished, report back here with the output of:

dkms status

Don't reboot just yet.

[MoonBlossom]

I went into the computer BIOS and disabled the discrete (Intel) card. I tried to use Utupic's kernel but I'm still getting a black screen.

[SteveRiley]

Nope, no need to reboot because none of those files were being used.

I see you have dual graphics, like many modern laptops. Dual graphics is not (yet) well-supported in Linux. In your computer's firmware settings, can you find a menu option that will allow you to disable the Intel integrated graphics and select only the NVIDIA graphics? Sometimes the NVIDIA graphics might be indicated as "discrete."

[MoonBlossom]

I performed the driver cleaning. I don't know if I should restart the Laptop

[MoonBlossom]

Here is the output before cleaning the Nvidia driver

uname -a

Linux dusk 3.13.0-37-generic #64-Ubuntu SMP Mon Sep 22 21:28:38 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

sudo lshw -c DISPLAY

  *-display               
       description: VGA compatible controller
       product: Haswell-ULT Integrated Graphics Controller
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 09
       width: 64 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:65 memory:b5000000-b53fffff memory:c0000000-cfffffff ioport:6000(size=64)
  *-display
       description: 3D controller
       product: GK208M [GeForce GT 735M]
       vendor: NVIDIA Corporation
       physical id: 0
       bus info: pci@0000:04:00.0
       version: a1
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=nouveau latency=0
       resources: irq:70 memory:b4000000-b4ffffff memory:a0000000-afffffff memory:b0000000-b1ffffff ioport:4000(size=128)

dpkg -l |egrep -i 'linux-headers|linux-image'

ii  linux-headers-3.13.0-24                       3.13.0-24.47                                all          Header files related to Linux kernel version 3.13.0
ii  linux-headers-3.13.0-29                       3.13.0-29.53                                all          Header files related to Linux kernel version 3.13.0
ii  linux-headers-3.13.0-30                       3.13.0-30.55                                all          Header files related to Linux kernel version 3.13.0
ii  linux-headers-3.13.0-33                       3.13.0-33.58                                all          Header files related to Linux kernel version 3.13.0
ii  linux-headers-3.13.0-34                       3.13.0-34.60                                all          Header files related to Linux kernel version 3.13.0
ii  linux-headers-3.13.0-35                       3.13.0-35.62                                all          Header files related to Linux kernel version 3.13.0
ii  linux-headers-3.13.0-36                       3.13.0-36.63                                all          Header files related to Linux kernel version 3.13.0
ii  linux-headers-3.13.0-37                       3.13.0-37.64                                all          Header files related to Linux kernel version 3.13.0
ii  linux-headers-3.16.0-23                       3.16.0-23.31                                all          Header files related to Linux kernel version 3.16.0
ii  linux-headers-3.16.0-23-generic               3.16.0-23.31                                amd64        Linux kernel headers for version 3.16.0 on 64 bit x86 SMP
ii  linux-headers-generic                         3.16.0.23.24                                amd64        Generic Linux kernel headers
ii  linux-image-3.13.0-24-generic                 3.13.0-24.47                                amd64        Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc  linux-image-3.13.0-29-generic                 3.13.0-29.53                                amd64        Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc  linux-image-3.13.0-30-generic                 3.13.0-30.55                                amd64        Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc  linux-image-3.13.0-32-generic                 3.13.0-32.57                                amd64        Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc  linux-image-3.13.0-33-generic                 3.13.0-33.58                                amd64        Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc  linux-image-3.13.0-34-generic                 3.13.0-34.60                                amd64        Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc  linux-image-3.13.0-35-generic                 3.13.0-35.62                                amd64        Linux kernel image for version 3.13.0 on 64 bit x86 SMP
rc  linux-image-3.13.0-36-generic                 3.13.0-36.63                                amd64        Linux kernel image for version 3.13.0 on 64 bit x86 SMP
ii  linux-image-3.13.0-37-generic                 3.13.0-37.64                                amd64        Linux kernel image for version 3.13.0 on 64 bit x86 SMP
ii  linux-image-3.16.0-23-generic                 3.16.0-23.31                                amd64        Linux kernel image for version 3.16.0 on 64 bit x86 SMP
ii  linux-image-extra-3.13.0-24-generic           3.13.0-24.47                                amd64        Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc  linux-image-extra-3.13.0-29-generic           3.13.0-29.53                                amd64        Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc  linux-image-extra-3.13.0-30-generic           3.13.0-30.55                                amd64        Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc  linux-image-extra-3.13.0-32-generic           3.13.0-32.57                                amd64        Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc  linux-image-extra-3.13.0-33-generic           3.13.0-33.58                                amd64        Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc  linux-image-extra-3.13.0-34-generic           3.13.0-34.60                                amd64        Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc  linux-image-extra-3.13.0-35-generic           3.13.0-35.62                                amd64        Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
rc  linux-image-extra-3.13.0-36-generic           3.13.0-36.63                                amd64        Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
ii  linux-image-extra-3.13.0-37-generic           3.13.0-37.64                                amd64        Linux kernel extra modules for version 3.13.0 on 64 bit x86 SMP
ii  linux-image-extra-3.16.0-23-generic           3.16.0-23.31                                amd64        Linux kernel extra modules for version 3.16.0 on 64 bit x86 SMP
ii  linux-image-generic                           3.16.0.23.24                                amd64        Generic Linux kernel image

[SteveRiley]

Let's clean the system of all NVIDIA drivers for now:

sudo apt-get purge bbswitch-dkms libcg:amd64 libcg:i386 libcggl:amd64 libcggl:i386 libcuda1-331 nvidia-331 nvidia-cg-dev:amd64 nvidia-cg-toolkit nvidia-libopencl1-331 nvidia-opencl-icd-331 nvidia-prime nvidia-settings

What's the output of

uname -a

sudo lshw -c DISPLAY

dpkg -l |egrep -i 'linux-headers|linux-image'

[MoonBlossom]

I have a Sony Vaio F

Output of dpkg -l | egrep -i 'nvidia|nouveau':

moonblossom@dusk:~$ dpkg -l | egrep -i 'nvidia|nouveau'
ii  bbswitch-dkms                                 0.7-2ubuntu1                                amd64        Interface for toggling the power on nVidia Optimus video cards
ii  libcg:amd64                                   3.1.0013-1                                  amd64        Nvidia Cg core runtime library
rc  libcg:i386                                    3.1.0013-1                                  i386         Nvidia Cg core runtime library
ii  libcggl:amd64                                 3.1.0013-1                                  amd64        Nvidia Cg Opengl runtime library
rc  libcggl:i386                                  3.1.0013-1                                  i386         Nvidia Cg Opengl runtime library
ii  libcuda1-331                                  331.89-0ubuntu5                             amd64        NVIDIA CUDA runtime library
ii  libdrm-nouveau2:amd64                         2.4.56-1                                    amd64        Userspace interface to nouveau-specific kernel DRM services -- runtime
rc  libdrm-nouveau2:i386                          2.4.56-1                                    i386         Userspace interface to nouveau-specific kernel DRM services -- runtime
rc  nvidia-331                                    331.89-0ubuntu5                             amd64        NVIDIA binary driver - version 331.89
ii  nvidia-cg-dev:amd64                           3.1.0013-1                                  amd64        Cg Toolkit - GPU Shader Authoring Language (headers)
ii  nvidia-cg-toolkit                             3.1.0013-1                                  amd64        Cg Toolkit - GPU Shader Authoring Language
rc  nvidia-libopencl1-331                         331.38-0ubuntu7                             amd64        NVIDIA OpenCL Driver and ICD Loader library
ii  nvidia-opencl-icd-331                         331.89-0ubuntu5                             amd64        NVIDIA OpenCL ICD
ii  nvidia-prime                                  0.6.7                                       amd64        Tools to enable NVIDIA's Prime
ii  nvidia-settings                               331.20-0ubuntu8                             amd64        Tool for configuring the NVIDIA graphics driver
ii  xserver-xorg-video-nouveau                    1:1.0.11-1ubuntu2                           amd64        X.Org X server -- Nouveau display driver

dkms status

bbswitch, 0.7, 3.16.0-23-generic, x86_64: installed
vboxhost, 4.3.18, 3.13.0-37-generic, x86_64: installed
vboxhost, 4.3.18, 3.16.0-23-generic, x86_64: installed

egrep -i 'nvidia|nouveau' /var/log/Xorg.0.log

[    25.715] (==) Matched nvidia as autoconfigured driver 1
[    25.715] (==) Matched nouveau as autoconfigured driver 2
[    25.760] (II) LoadModule: "nvidia"
[    25.760] (WW) Warning, couldn't open module nvidia
[    25.760] (II) UnloadModule: "nvidia"
[    25.760] (II) Unloading nvidia
[    25.760] (EE) Failed to load module "nvidia" (module does not exist, 0)
[    25.760] (II) LoadModule: "nouveau"
[    25.760] (II) Loading /usr/lib/xorg/modules/drivers/nouveau_drv.so
[    25.783] (II) Module nouveau: vendor="X.Org Foundation"
[    25.808] (==) Matched nvidia as autoconfigured driver 1
[    25.808] (==) Matched nouveau as autoconfigured driver 2
[    25.808] (II) LoadModule: "nvidia"
[    25.808] (WW) Warning, couldn't open module nvidia
[    25.808] (II) UnloadModule: "nvidia"
[    25.808] (II) Unloading nvidia
[    25.809] (EE) Failed to load module "nvidia" (module does not exist, 0)
[    25.809] (II) LoadModule: "nouveau"
[    25.809] (II) Loading /usr/lib/xorg/modules/drivers/nouveau_drv.so
[    25.809] (II) Module nouveau: vendor="X.Org Foundation"
[    25.809] (II) UnloadModule: "nouveau"
[    25.809] (II) Unloading nouveau
[    25.809] (II) Failed to load module "nouveau" (already loaded, 0)
[    25.810] (II) NOUVEAU driver Date:   Thu Aug 28 03:57:48 2014 +0200
[    25.810] (II) NOUVEAU driver for NVIDIA chipset families :
[    25.810] (II) [drm] nouveau interface version: 1.1.2
[    25.817] (--) NOUVEAU(G0): Chipset: "NVIDIA NV108"
[    25.817] (==) NOUVEAU(G0): Depth 24, (--) framebuffer bpp 32
[    25.817] (==) NOUVEAU(G0): RGB weight 888
[    25.817] (==) NOUVEAU(G0): Default visual is TrueColor
[    25.817] (==) NOUVEAU(G0): Using HW cursor
[    25.817] (==) NOUVEAU(G0): GLX sync to VBlank enabled.
[    25.817] (==) NOUVEAU(G0): Page flipping enabled
[    25.817] (==) NOUVEAU(G0): Swap limit set to 1 [Max allowed 2]
[    25.817] (==) NOUVEAU(G0): Page flipping synced to vblank by kernel.
[    25.817] (==) NOUVEAU(G0): Using gamma correction (1.0, 1.0, 1.0)
[    25.817] (--) NOUVEAU(G0): Virtual size is 1024x768 (pitch 0)
[    25.817] (**) NOUVEAU(G0):  Mode "1920x1080": 173.0 MHz (scaled from 0.0 MHz), 67.2 kHz, 60.0 Hz
[    25.817] (II) NOUVEAU(G0): Modeline "1920x1080"x60.0  173.00  1920 2048 2248 2576  1080 1083 1088 1120 -hsync +vsync (67.2 kHz)
[    25.817] (==) NOUVEAU(G0): DPI set to (96, 96)
[    25.818] (EE) NOUVEAU(G0): Error creating GPU channel: -19
[    25.818] (EE) NOUVEAU(G0): Error initialising acceleration.  Falling back to NoAccel
[    25.818] (**) NOUVEAU(G0): [COPY] acceleration disabled
[    25.947] (==) NOUVEAU(G0): Backing store enabled
[    25.947] (==) NOUVEAU(G0): Silken mouse enabled
[    25.947] (==) NOUVEAU(G0): DPMS enabled
[    25.947] (II) NOUVEAU(G0): RandR 1.2 enabled, ignore the following RandR disabled message.
[    26.253] (II) NOUVEAU(G0): NVEnterVT is called.