Mail problems
For the last few months I've had a variety of mail issues. One in particular is driving me nuts but I have no idea why it's happening, so I can't fix it. First, here's a rundown of what's happening, just off the top of my head:
1) sending mail fails (this is the super-annoying issue)
2) two friends aren't receiving my mail
3) Google/gmail thinks my mail is spam and prohibits it from going through--sometimes
4) I don't receive mail--from the same two friends as above
Regarding #1, SeaMonkey gives this message:
*BUT* the message closes AND goes to my 'sent' folder, as if it really did get sent. But it hasn't. Is that clear? The error message says it didn't send, it ends up in 'sent' as if it did send, but really it didn't send. 
Note that, normally, if sending mail fails for some reason, the mail remains open after you clear the error modal, and it does NOT get routed to the 'sent' folder.
Now, if I 'edit message as new' and try again, SOMETIMES it'll send on this second try and sometimes it won't. Sometimes it takes 3, 4, 5 attempts before I don't get that error message (and the mail really gets sent).
Regarding #2, there are two friends whose gmail accounts I send to and--sometimes--they never receive my mail. 99% of the time when this happens nothing bounces back to me--so as far as I know, I sent it, it went through, they received it...but they didn't. Here's what the ONE message that's bounced back to me said:
The page it points to says:
Since nothing else applies, I'm guessing that the sentence I put in bold (above) is the relevant issue here.
'host' yields this:
The e-mail account I'm having trouble with is my Earthlink address that I've had for ~20 years. Since switching from DSL to cable Internet, my service has been provided by Time Warner, but it's still an Earthlink account. When I send mail from any of my other accounts, i.e., non-Earthlink, such as from any of my domains, I don't have that annoying sending problem. And my friends don't typically send mail to me at any address but Earthlink (and I've been too lazy to have them test it).
And, if all that isn't fun enough, SOMETIMES I fail to receive mail FROM those two same people! But they get NOTHING back at their end, so we have no idea why it didn't come through.
My outgoing SMTP server is the same across the board, mail.earthlink.net (and SeaMonkey is the client I use across the board).
Ideas?
1) sending mail fails (this is the super-annoying issue)
2) two friends aren't receiving my mail
3) Google/gmail thinks my mail is spam and prohibits it from going through--sometimes
4) I don't receive mail--from the same two friends as above
Regarding #1, SeaMonkey gives this message:
An error occurred while sending mail. The mail server responded: Unexpected failure, please try later. Please check the message and try again.
Note that, normally, if sending mail fails for some reason, the mail remains open after you clear the error modal, and it does NOT get routed to the 'sent' folder.Now, if I 'edit message as new' and try again, SOMETIMES it'll send on this second try and sometimes it won't. Sometimes it takes 3, 4, 5 attempts before I don't get that error message (and the mail really gets sent).
Regarding #2, there are two friends whose gmail accounts I send to and--sometimes--they never receive my mail. 99% of the time when this happens nothing bounces back to me--so as far as I know, I sent it, it went through, they received it...but they didn't. Here's what the ONE message that's bounced back to me said:
Code:
This message was created automatically by mail delivery software (Exim).
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
FRIEND'S_ADDRESS@gmail.com
SMTP error from remote mailer after end of data:
host gmail-smtp-in.l.google.com [74.125.21.27]:
550-5.7.1 [207.69.195.67 12] Our system has detected that this
message is
550-5.7.1 likely unsolicited mail. To reduce the amount of spam
sent to Gmail,
550-5.7.1 this message has been blocked. Please visit
550-5.7.1
http://support.google.com/mail/bin/answer.py?hl=en&answer=188131 for
550 5.7.1 more information. y189si14689115ykb.127 - gsmtp
Why has Gmail blocked my messages?
Here at Gmail, we work very hard to fight spam. While in some cases we may classify a message as spam and deliver it to the spam folder, we also try to find ways to reduce the amount of spam being sent to Gmail in general. If we detect that a message has a strong likelihood of being spam, we’ll block the message from being sent to Gmail.
A message might be blocked if it contains suspicious-looking or spammy text or if the sending IP has had a history of sending unsolicited messages.
Is all of the mail I’m sending being blocked?
It’s likely that only a subset of the messages which have a strong likelihood of being spam are being blocked and not all of your messages. However, to help improve your deliverability, we recommend reviewing our Bulk Sender Guidelines.
If you’re forwarding mail to Gmail and your domain also forwards spam, we recommend reviewing our mail forwarding best practices.
Here at Gmail, we work very hard to fight spam. While in some cases we may classify a message as spam and deliver it to the spam folder, we also try to find ways to reduce the amount of spam being sent to Gmail in general. If we detect that a message has a strong likelihood of being spam, we’ll block the message from being sent to Gmail.
A message might be blocked if it contains suspicious-looking or spammy text or if the sending IP has had a history of sending unsolicited messages.
Is all of the mail I’m sending being blocked?
It’s likely that only a subset of the messages which have a strong likelihood of being spam are being blocked and not all of your messages. However, to help improve your deliverability, we recommend reviewing our Bulk Sender Guidelines.
If you’re forwarding mail to Gmail and your domain also forwards spam, we recommend reviewing our mail forwarding best practices.
'host' yields this:
Code:
$ host 207.69.195.67 67.195.69.207.in-addr.arpa domain name pointer pop-tawny.atl.sa.earthlink.net.
And, if all that isn't fun enough, SOMETIMES I fail to receive mail FROM those two same people! But they get NOTHING back at their end, so we have no idea why it didn't come through.
My outgoing SMTP server is the same across the board, mail.earthlink.net (and SeaMonkey is the client I use across the board).
Ideas?
I never use their webmail. Within SM, its adaptive junk filtering [or whatever it's called] correctly identifies junk and sends it to a folder I check before emptying. Definitely NONE of the missing e-mails has gone there.
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