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Pbs with movie sites in 24.04

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    [RESOLVED] Pbs with movie sites in 24.04

    SInce moving to 24.04, I have problems in Firefox with movie sites, Netflix and Prime video. Netflix tells me:

    We'\re having trouble playing Netflix. Please make sure you're using the latest version of Firefox and try again.Error code: F7701-1003.

    Curiously enough, it's sometimes F7702-1003. They point to a page telling how to install it from a deb file instead apt install. It's fairly messy. It seems to be related to a beast called widevinecdm and DRM. But I have DRM on.

    Prime video says:

    We're experiencing a problem playing this video.

    Only Google Chrome seems to work for these sites..

    What to do?
    Last edited by joneall; Nov 26, 2024, 11:47 AM.
    'I must have a prodigious quantity of mind; it takes me as much as a week sometimes to make it up.' Mark Twain

    #2
    Using Firefox Developer Edition, version 132.0b9 (64-bit).

    I got the same message as you after I was signed in to netflix.com. The you must endable DRM message was at the top. I clicked on the link to enable DRM, then the browse page was properly listed and I could click on and play any of the offerings.
    Last edited by Snowhog; Oct 19, 2024, 07:28 AM.
    Windows no longer obstructs my view.
    Using Kubuntu Linux since March 23, 2007.
    "It is a capital mistake to theorize before one has data." - Sherlock Holmes

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      #3
      Originally posted by Snowhog View Post
      Using Firefox Developer Edition, version 132.0b9 (64-bit).

      I got the same message as you after I was signed in to netflix.com. The you must endable DRM message was at the top. I clicked on the link to enable DRM, then the browse page was properly listed and I could click on and play any of the offerings.
      Lucky! I don't get that link. I did check and DRM is enabled.

      What I do see at the top is simply the message "The WidevineCdm plugin has crashed."

      'I must have a prodigious quantity of mind; it takes me as much as a week sometimes to make it up.' Mark Twain

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        #4
        I found the solution to the problem, at least one which works for me.

        Code:
        cd /etc/apparmor.d
        sudo cp -p usr.bin.firefox usr.bin.firefox.org
        sudo vi /etc/apparmor.d/usr.bin.firefox
        ​ after "# per-user firefox configuration", add the line
        owner @{HOME}/.{firefox,mozilla}/**/gmp-widevinecdm/*/lib*so m,
        (the blank before the final "m," is not a mistake, nor the comma!)

        After that, you can reboot your computer (or reload AppArmor's rules with
        Code:
        sudo apparmor_parser --replace /etc/apparmor.d/usr.bin.firefox​
        Last edited by joneall; Nov 27, 2024, 01:15 AM.
        'I must have a prodigious quantity of mind; it takes me as much as a week sometimes to make it up.' Mark Twain

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          #5
          Could you edit the link to the source? it currently points back to this thread

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            #6
            Originally posted by claydoh View Post
            Could you edit the link to the source? it currently points back to this thread
            Sorry, I thought I had fixed that. Should be good now.
            'I must have a prodigious quantity of mind; it takes me as much as a week sometimes to make it up.' Mark Twain

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